Terms and Conditions

Last updated: January 2026

Welcome to Two Step Apartments. By accessing or using our website and booking our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Information

Two Step Apartments provides short-term rental accommodations in Tirana, Albania. Our website is used to showcase our rooms and facilitate inquiries and bookings.

By using our website or services, you confirm that you are legally capable of entering into a binding agreement.

2. Booking and Payment

All bookings made through our website or other channels are subject to availability.
Information provided in the booking form must be accurate and complete.
Payment terms, including deposit requirements or full payment, will be communicated at the time of booking.
We reserve the right to cancel bookings if payment is not received according to the agreed terms.

3. Guest Responsibilities

Guests must provide accurate personal information when filling out forms or making bookings.
Guests are responsible for complying with house rules and local laws during their stay.
Any damages caused to the apartment or its contents may be charged to the guest.

4. Cancellations and Refunds

Cancellation policies, including deadlines and refund eligibility, will be communicated at the time of booking.
Refunds, if applicable, will be processed according to the terms specified in your booking confirmation.

5. Limitation of Liability

Two Step Apartments is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
We are not responsible for any loss, injury, or inconvenience incurred due to unforeseen events, including but not limited to natural disasters, travel disruptions, or personal emergencies.
We are not responsible for the content or privacy practices of third-party websites linked from our site.

6. Privacy

We collect and process personal data only as described in our Privacy Policy.
By using our website, you consent to the collection and processing of your information as outlined in the Privacy Policy.

7. Intellectual Property

All content on the Two Step Apartments website, including text, images, and logos, is protected by copyright and intellectual property laws.
You may not copy, reproduce, or use our content for commercial purposes without our express written permission.

8. Modifications

We reserve the right to modify these Terms and Conditions at any time.
Any changes will be posted on this page with an updated revision date.
Continued use of our website after changes constitutes acceptance of the revised terms.

9. Governing Law

These Terms and Conditions are governed by the laws of the Republic of Albania.
Any disputes arising from these terms shall be subject to the jurisdiction of the competent courts in Tirana, Albania.

10. Contact Information

For any questions or concerns regarding these Terms and Conditions, you may contact us at:

Phone: +355 69 781 1132
Address: Rruga Tafaj, in front of “Partizani” High School, 1001 Tirana, Albania